Payment and delivery
Payment of Goods
1. The price of the Goods is indicated next to a certain name of the Goods in the Internet shop.
2. The buyer's choice of delivery means the buyer's consent to delivery of the goods on the agreed terms by the desired delivery method. (By default, delivery of FSUE Russian Post is free of charge for the entire territory of Russia).
3. The price of the goods is indicated on the Site in Russian rubles.
4. The price of the Goods in the online store may be changed by the Seller unilaterally. At the same time, the price for the Goods ordered by the Buyer (if the order is confirmed by the Seller) is not subject to change.
5. If it is impossible to contact the Buyer within 3 calendar days, this order is considered to be canceled. In the event that the order was paid, the Seller, at the request of the Buyer, returns the cost of the Goods to the Buyer in the manner in which the Goods were paid for.
6. Methods of payment for the Goods are indicated on the Site in the section "Payment for Goods" in the process of placing an order by the Buyer and, depending on the conditions of the order being made, may be as follows:
- bank cards (VISA, MasterCard)
- non-cash payment on the invoice
- electronic money (Yandex.Money)
When paying in some ways, you can take a service fee, which will be visible when choosing the method of payment.
7. The seller has the right to give the Buyer discounts on the Goods and install a bonus program. Types of discounts, bonuses, as well as the procedure and conditions for their charging are indicated on the Site and can be changed by the Seller unilaterally.
The order is delivered after the delivery, the delivery time depends on the delivery method chosen by the buyer:
Electronic versions of the product, delivered by e-mail, are sent to the buyer within 0 - 48 hours from the end of the complete set.
Material versions: in this case, the delivery time by courier service or by mail is determined at the time of placing an order and basically depends on the address of the buyer (depending on the chosen mode of delivery and the region, the period can vary from 1 to 60 days).
Subject to the delivery of "Samovyvozom" to receive an order in the office of Ru-Tek, it is possible immediately after completing the configuration. In this case, the status of the order is changed to "Complete".
The order can include many items with different picking and delivery times. In this case, the delivery and delivery of each item is carried out independently within the time frames stipulated for it.
The full term of the order from the moment of its registration on the website of the Internet store until the buyer receives all ordered products consists of the following components:
time spent by the buyer to pay for the order, and the processing time of this payment within the corresponding payment system (bank), which ends with the receipt of reliable information on the payment made in the Internet supermarket;
time spent on completing the order;
time spent on the shipment of the order;
time spent on delivery of the order by electronic, postal or courier communication channels.
ATTENTION! Terms of delivery and bundling can be increased due to getting them on weekends and holidays, and also taking into account holidays and holidays in the country of the supplier (author) of the product.
When choosing the method of delivery by DHL express service, to the locality, whose name does not coincide with the name of the region, the delivery time can increase up to 10 days, for independent reasons from Ru-Tek.
It is important for us to reduce any delays in bundling and shipping products to customers to a minimum. Already today, the full term for the execution of orders can be only 10-15 minutes from the registration of the order to the receipt of the product. We bring to your attention some recommendations, following which, you can count on more tight deadlines for the execution of orders:
Choose such versions of products that require delivery by e-mail;
Use for payment bank cards and electronic payment systems (Yandex-Money, etc.);
When re-buying, try to use the same bank card.
The Internet-store is released from responsibility for partial or complete failure to fulfill its obligations under these Rules of work, if this failure is a consequence of force majeure circumstances (fire, flood, earthquake, military actions, actions and regulatory orders of state bodies that are binding on the online store) , arisen after the conclusion of the transaction, provided that these circumstances directly affected the fulfillment of the Internet store its obligations.
Mail of Russia, EMS-mail
The mailing numbers received from us (including EMS Express numbers) can be entered into the form on the Russian Post website and get information about where your parcel is at the moment.
Do not forget that the location information of the package is not updated in real time. Delays up to 3-5 days are possible.
Check deadlines for sending postal items of "1st Class Departures"
Received from us the numbers of the dispatches of SDEC you can track using the form on the website of this company:
Dear Clients! Before placing an order, please read the following information:
1. We draw your attention to the fact that we respond to ALL letters within a maximum of 48 hours (usually it happens much faster). Do not send, please, repeated letters before receiving a response, if this period has not expired!
2. Return of funds to the buyer's accounts in the event of incorrect ordering by the buyer (for example, an attempt to order an electronic key to MMC Flasher without additional modules) is done after deduction of commission fees of payment systems. Be careful, check all the information about the product before ordering.